Key Information
Head Teacher: Mrs Lindsey Wilmer
✉️ lindsey.wilmer@coopacademies.co.uk
For admin and enquiries: Mrs Angela Dean
📞 01782 470401 (8.30am - 4pm)
✉️ angela.dean@coopacademies.co.uk
For finance and queries: Mrs Jane Bithell
✉️ jane.bithell@coopacademies.co.uk
**24/7 Emergency Contact details : Staffordshire County Council 01785 337200
Our Address
Co-op Academy Friarswood
Abbots Way
Westlands
Newcastle under Lyme
Staffordshire
ST5 2ES
What are our Opening Hours?
Our school session times are:
Nursery
8:45am to 11:45am (if eligible for 30 hours) end of day is 3.15pm
KS1
8:40am to 3:20pm. Classroom doors open at 8:40am so that children can come straight into school.
Official start time is 8.50am
KS2
8:40am to 3:20pm. There is a member of staff on duty at the front entrance from 8:40am.
Official start time is 8.50am
Morning break
10:30 – 10:45am
Lunchtimes
KS1 – 11:45 – 12.55pm
KS2 – 12:00 – 1:00pm
Afternoon break
There is an afternoon break for 5 minutes at a suitable time.
Total time in a typical week is 6.5 hours per day / 32.5 hours per week
Unsure who you need to contact?
Check out our team.
My child will be absent
Please let us know if your child is going to be absent.
Telephone number: 01782 470401
I need help with Admissions
Please click the button below.
I'd like to report a safeguarding concern
Please make sure you report any safeguarding concerns as soon as possible.
Contact our Safeguarding Officers
Mrs Lindsey Wilmer or Mrs Jeni Williams are happy to assist you with any safeguarding concerns you may have. Please call 01782 470401 or email either:
lindsey.wilmer@coopacademies.co.uk
jeni.williams@coopacademies.co.uk
Who can I speak to about Special Educational Needs support?
Our SENDCo is Mrs Jennifer Dickens. Please call 01782 470401 or email jennifer.dickens@coopacademies.co.uk
I'd like to contact the Academy Community Council
We are a part of the Co-op Academies Trust, which is a multi academy trust. Our Trust Board is legally responsible for the effective running of the whole Trust. To learn more about trust-level governance, please visit our Trust’s central website here.
Governance at a local level is undertaken by our Academy Community Council (ACC), which is made up of our Community Council Members (CCMs). CCMs are responsible for ensuring a high-quality pupil experience that meets the needs of our local community.
To contact the Chair of the ACC, please write to:
FAO Chair of the Academy Community Council
Caroline Sellers
Co-op Academy Friarswood
Abbots Way
Newcastle-under-Lyme
ST5 2ES
I'd like to contact the Co-op Academies Trust
To contact the Co-op Academies Trust, you can write to the Central Team at X99 Co-op Academies, 8th Floor, 1 Angel Square, Manchester, M60 0AG. Please mark all envelopes with X99 to ensure it reaches the Trust.
Or call the Co-op Academies Trust on 0161 413 3649.
I would like more information about your Uniform?
Our Uniform Policy can be found by clicking the button below.
I'd like to know more about your Ofsted Reports?
Please click the button below for more information about our Ofsted Reports.
Where can I find your performance data?
Please click the button below for more information.
Where can I find information about your curriculum?
Please click the button below.
Where can I find your Pupil Premium Strategy and PE and Sport Premium?
All of our Pupil Premium and PE and Sport Premium information can be found by clicking the button below.
Where can I find your Behaviour Policy?
Please click the button below.
How do I make a complaint?
The Co-op Academies Trust Complaints Policy outlines a three-stage procedure designed to resolve concerns and complaints efficiently:
- Stage One (Resolution at a Local Level): Concerns are raised directly with the individual academy to seek an informal resolution through discussions or meetings, typically within 20 school working days.
- Stage Two (Investigation by a Nominated Individual): If unresolved at Stage One, the complainant submits a written request to the Governance Team for a formal investigation, carried out by a designated investigator who provides a written response with findings and proposed actions.
- Stage Three (Resolution via Complaints Panel Meeting): If still dissatisfied, the complainant can request a formal hearing before an independent three-person panel, which considers evidence from both parties and issues a final written decision.
I would like a paper copy of documents on the website
Please contact the school office and we will be happy to help.
Want to find out how we manage your personal information?
For details on how we manage your personal information please refer to our data protection policies and privacy notices:
If you would like to make a request for information, please contact our Data Protection Ambassador on the main school phone number.
Annual Reports and Accounts- Co-op Academies Trust
Please click the button below for more information.
Where can I find your Charging and Remissions Policy?
Please click the button below.
Where can I find information about the Trust's Annual Accounts?
Please click the button below.
Where can I find your Complaints Policy?
Please click the button below.
Where can I find your Whistle Blowing Policy
Please click the button below.
Where can I find your Gender Pay Gap Report?
Please click the button below.
Executive Pay
Please click the below button to access Trust Executive Pay information